Workplace Experience Intern

Location: Milan, Italy (office-first)

Contract: Tirocinio extracurriculare, full time, 6 months

 

Team description

Our Milan office is growing fast, and keeping it running smoothly takes real care and coordination. As the team expands and our field sales network across Italy grows alongside it, this role plays a key part in making sure every SumUpper, in the office or on the road, feels supported and set up to do their best work. You'll work closely with our current Workplace Experience lead, getting hands-on exposure to office operations, health and safety, and onboarding, while helping build a service that can scale as the Milan office grows.

 

What you'll do

• Keep day to day office operations running smoothly, from supplies to vendor coordination
• Support new joiners through onboarding and offboarding alongside the People team
• Help field sales colleagues across Italy stay stocked with the kit they need
• Champion health and safety standards, including fire training and documentation
• Build strong relationships with facility vendors, landlords, and cleaning providers
• Be the friendly, go to presence for Milan SumUppers with everyday questions

 

You'll be great for this role if

• Fluency in Italian and English, spoken and written, makes conversations easy with colleagues and visitors alike.
• Experience in office administration, hospitality, or front desk work, in a hotel or corporate setting.
• Comfort working with ambiguity and shifting priorities in a fast growing organisation.
• Strong attention to detail paired with a genuine interest in improving processes, not just maintaining them.
• Ability to juggle several workstreams at once, while staying approachable and helpful under pressure.

 

Why you should join SumUp

🌎 Opportunity to work with a truly global, multicultural team from our inspiring Milan location. This involves an office-first setup 

🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 

🏖 Generous time off: enjoy 22 days of annual paid leave, 32 hours of Ex Festivita (Personal Hours), plus public holidays and special leave days 

💼 Financial security: corporate pension contributions that support your long-term future 

❤ Well-being support: access our mental health Employee Assistance Programme for guidance and care when you need it 

🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

 

About SumUp

Be empowered to do more that matters.

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.